System Operations Engineer at Michael Bailey Associates

Stellenbeschreibung:

Aktuelle Karriere-Informationen von Michael Bailey Associates für die Position als System Operations Engineer. If the System Operations Engineer Stellenangebot in Zürich Ihren Qualifikationen entspricht, reichen Sie Ihre Bewerbung bitte direkt über das aktualisierte Jobkos-Portal ein.

Bitte beachten Sie, dass eine Bewerbung Qualifikationen erfordert, die vom Arbeitgeber festgelegt wurden. Wir hoffen, dass diese Karrierechance bei Michael Bailey Associates für die Position als System Operations Engineer unten zu Ihrem Profil passt.

Michael Bailey Associates

What makes this role special

• Responsibility for one's own client portfolio with direct impact
• Combination of operations, engineering and customer work
• Opportunity to actively shape standards, processes and automations
• Use of modern technologies including AI in daily operations
• Close collaboration within the team and with customers on an equal footing

What you can expect from us

Lead Engineer role for your customer portfolio

• Main technical responsibility for assigned customers (including deputy)
• Comprehensive support and continuous development of IT environments
• Close collaboration with Engineering and Service Management for comprehensive customer support

Handling customer requests

• Analysis, prioritization and sustainable resolution of incidents, requests and changes
• Structured error analysis and troubleshooting across multiple system levels
• Ensuring high service quality and stable customer environments

Direct exchange at the customer's site

• Occasional on-site deployments directly at the customer's Standort
• Insight into the real-world use of IT environments in everyday work
• The ability to understand and further develop solutions directly within the customer context.

Further development, standardization & automation

• Identification of optimization potential in customer environments and processes
• Standardization of recurring processes
• Automation to increase efficiency and quality
• Use of AI in everyday operations
• Identification of AI use cases in ticket processing and operations
• Co-design and implementation of automations with AI support
• Active development of team working methods through new technologies

Projects

• Participation in projects and independent implementation of sub-projects
• Support in the introduction of new solutions and services

What you bring

• Training in the field of computer science (systems engineering / platform development)
• Several years of experience in IT operations or systems engineering
• Solid knowledge of Microsoft technologies (M365, Azure) and infrastructure
• Experience in troubleshooting and dealing with complex system landscapes
• Initial experience in automation, standardization and new technologies (e.g. AI)
• Customer-oriented thinking and clear communication
• Independent, structured work style and sense of responsibility
• Driving licence category B
• Excellent German skills and good English skills

What we offer

• An environment where you can take on responsibility and help shape things.
• Exciting and diverse customer environments
• A team with strong cohesion and active knowledge exchange
• Space for professional and personal development
• Modern working methods with flexibility and personal responsibility

Branche: EDV

Funktion: Technologie/EDV

Anstellungsart: Festanstellung

Job-Informationen:

• Unternehmen: Michael Bailey Associates
• Position: System Operations Engineer
• Arbeitsort: Zürich
• Land: CH

So bewerben Sie sich:

Nachdem Sie die Kriterien und Mindestanforderungen in der Stellenanzeige gelesen und verstanden haben, System Operations Engineer at the office Zürich bereiten Sie bitte umgehend Ihre Bewerbungsunterlagen (Anschreiben, Lebenslauf, Zeugnisse) vor. Senden Sie diese über den Link 'Nächste Seite' unten ein.