Aktuelle Karriere-Informationen von EFG International AG für die Position als Network & Proxy Support Team Lead. If the Network & Proxy Support Team Lead Stellenangebot in Genf Ihren Qualifikationen entspricht, reichen Sie Ihre Bewerbung bitte direkt über das aktualisierte Jobkos-Portal ein.
Bitte beachten Sie, dass eine Bewerbung Qualifikationen erfordert, die vom Arbeitgeber festgelegt wurden. Wir hoffen, dass diese Karrierechance bei EFG International AG für die Position als Network & Proxy Support Team Lead unten zu Ihrem Profil passt.
Work Time Percentage: 100%
Standort: Geneva
Job Description Role and Team
Within the Information Technology Department, you will join a team of 12 engineers based in Geneva and collaborate with IT colleagues in more than 30 countries. Under the supervision of the IT Infrastructure Support Manager, you will lead a team of three network engineers.
You will combine people management with hands‑on engineering, ensuring that EFG’s business‑critical systems remain secure, resilient, and always connected in a demanding private banking environment.
Main Responsibilities
Lead, coach and develop a team of three network engineers, fostering a culture of accountability, collaboration and continuous improvement.
Combine team leadership with hands‑on technical work on complex incidents and projects.
Oversee day‑to‑day network and proxy operations, including incident, problem and change management.
Plan and coordinate network and proxy upgrades, migrations and lifecycle activities in alignment with business and security requirements.
Manage escalations, ensuring timely resolution of major incidents and clear communication with stakeholders.
Manage and review third‑party providers and vendor contracts, ensuring service quality, cost effectiveness and adherence to SLAs.
Ensure compliance with internal policies as well as regulatory, security and audit requirements relevant to network and security infrastructure.
Proxy / Secure Web Gateway (Zscaler)
Collaborate closely with security teams to define, implement and maintain security policies, including URL filtering, cloud application and file filtering, DLP and access control.
Configure, operate and maintain Zscaler solutions (ZIA, ZPA) and related components such as SIPA, cloud firewall, PAC files, NSS, ZCC…
Manage corporate devices using Zscaler Client Connector (ZCC), ensuring secure and reliable connectivity.
Troubleshoot and resolve Zscaler‑related issues by analysing logs, performing traces and applying appropriate corrective actions.
Analyse network packet traces (PCAP), Fiddler logs and HTTP/HTTPS headers to identify and resolve complex connectivity and performance issues.
Proactively suggest and implement improvements to network and proxy performance, capacity, scalability and security posture.
Network Engineering & Operations
Provide 2nd and 3rd level technical support for network and related services.
Configure, install and maintain network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, QoS).
Support and maintain network connectivity for financial market data feeds and other latency‑sensitive services.
Implement and maintain a continuous improvement process by defining, documenting and enforcing network and proxy standards, procedures and best practices.
Interface with external suppliers and partners (integrators, telecom providers, market data vendors, etc.) to design, implement and support network solutions.
Participate in 24x7 on‑call / on‑duty rotation (piquet) to support critical infrastructure.
Monitor network and proxy performance, ensuring system availability, reliability and security.
Monitor system resource utilisation, trends and capacity, and plan upgrades or optimisations accordingly.
Skills and Experience Background
6–10 years of experience in networking in complex, international environments.
Strong knowledge of enterprise networking architecture and network security.
Professional experience with Cisco technologies and Cisco ACI; financial services experience is a plus.
Technical Skills
Expert in LAN/WAN/MAN implementation and troubleshooting.
Strong experience with firewalls (Fortinet and/or Check Point), VPN, IPSec and GRE tunnels.
Proven expertise with Zscaler ZIA/ZPA and ZCC on corporate devices.
Solid understanding of network and cloud connectivity design.
Ability to analyse network traces (PCAP), Fiddler logs and HTTP/HTTPS headers.
Knowledge of Python or another scripting language for automation; Zscaler certification is a plus.
Soft Skills & Languages
Strong communication skills; able to work effectively with technical and non-technical stakeholders.
Experience managing third‑party providers and internal support teams.
Rigorous, autonomous, proactive and service‑oriented, with strong documentation skills.
Fluent in French and English, written and spoken.
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Job-Informationen:
Unternehmen: EFG International AG
Position: Network & Proxy Support Team Lead
Arbeitsort: Genf
Land: CH
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