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Job DescriptionHead of Product Strategy & Product Support – Low Power GNSSThe Head of Product Strategy and Product Support leads a cross-functional team of Product Managers (PM), Application Engineers (AE), and Marketing Communication professionals within the Standard Precision and Low Power GNSS Business Unit (SPL).
This role combines strategic and operational responsibility for the SPL product portfolio, with a specific focus on low power GNSS solutions, covering product strategy, lifecycle management, business development, and second-level customer support.
As the key interface between business strategy, technology, and customer-facing functions, this role ensures SPL products are competitive, aligned with market needs, well-Positioned, and effectively supported in the field. The role requires strong technical depth to bridge customer use cases and internal R&D execution.
Your ResponsibilitiesStrategic Planning & Product LeadershipOwn the product line strategy, with emphasis on low power GNSS applications and market segmentsDefine long-term product vision aligned with business growth targets, competitive Positioning, and evolving GNSS market trendsOversee product business plans across the portfolio, ensuring alignment with Integrated Business Planning (IBP) and profitability targetsEvaluate customer feedback, ecosystem dynamics, and technology evolution to identify portfolio gaps and innovation opportunitiesProduct Lifecycle & Cross-Functional ExecutionLead the definition, translation, and prioritization of product requirements based on customer needsTranslate customer requirements into clear, actionable technical specifications for R&D teamsCollaborate closely with Engineering to ensure feasibility, differentiation, and time-to-market alignmentGuide go-to-market strategies including launch plans, marketing collateral, evaluation kits, reference designs, drivers, demonstrators, and pricing frameworksEnsure product documentation and Positioning remain accurate and compelling throughout the lifecycleSales & Customer EngagementLead the Application Engineering team to deliver effective support across pre-sales, design-in, and post-launch phases (nice to have)Partner with Sales and Key Account Managers to drive major opportunities and competitive PositioningActively engage with customers, building strong relationships and gathering deep insights to validate product-market fitEnsure structured tracking and management of customer interactions using Salesforce Equip sales teams with up-to-date training, competitive “fighting guides,” and product messagingAct as escalation point for critical customer issues (e.g. RMAs, field issues)Technical & Market InterfaceStrong hardware competencies is required to understand how GNSS chips are integrated into end-customer systems and solutionsAnalyze full system architectures (module, antenna, power management, host integration) to ensure optimal product fitAct as a bridge between customers and R&D, ensuring market requirements are realistic, prioritized, and well-definedTeam Leadership & Organizational ImpactManage, mentor, and develop Product Managers and Application EngineersFoster collaboration across R&D, Sales, and Marketing teamsDrive accountability through clear objectives, KPIs, and outcome-based executionPromote continuous improvement in both product development and customer support processesProduct Support Leadership (Nice to Have)Experience in leading product support or application engineering teams is highly valuedAbility to oversee or evolve customer support structures and processes is a strong plusYour Skills and ExperienceMaster’s degree in Engineering or related technical field; MBA is a plusProven experience in product strategy, product management, or product support in semiconductor, GNSS, or embedded systems domainsStrong expertise in low power GNSS or related Positioning technologies is highly preferredSolid hardware/system-level understanding, including chip-to-system integrationDemonstrated ability to translate customer needs into technical requirements for R&DHands-on experience with Salesforce or equivalent CRM tools (mandatory)Strong experience in customer-facing roles and direct customer interaction (mandatory)Leadership experience managing cross-functional and distributed teamsSolid understanding of P&L, pricing strategies, and market dynamicsExcellent communication and stakeholder management skillsCustomer-centric mindset with a pragmatic and solution-oriented approachTrack record of growing business What are your perks?A multicultural and international Unternehmen with over 60 different nationalities Project-based activities working with colleagues across the globe A start-up and innovation mindset while in the process of scaling-up processes and efficiencies Hybrid working model & flexible working hours A strong learning environment and regular career discussions Unternehmen Performance BonusSport activities and Team events … and discover even more by talking with us!
Job-Informationen:
- Unternehmen: u-blox
- Position: Senior Director of Product Strategy and Support
- Arbeitsort: Thalwil
- Land: CH
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