Head of Operations at ALBEDIS - GENEVE

Job Description:

Latest job information from ALBEDIS - GENEVE for the position of Head of Operations. If the Head of Operations vacancy in Genf matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at ALBEDIS - GENEVE for the position of Head of Operations below matches your qualifications.

Overview

For our client, a leading fast-food chain, we are conducting an exclusive search for the

Head of Operations

permanent position at 100%

Join a dynamic, fast-growing brand and lead multi-unit operations while driving excellence and an outstanding customer experience. Head of Operations H / F DESCRIPTION DE LA MISSION

• Full financial responsibility for your area, overseeing multiple points of sale.
• Ensure the implementation and adherence to company standards, concepts, and guidelines across all outlets.
• Lead budgeting processes together with managers and collaborate closely with senior management.
• Act as the key representative of the brand with partners, landlords, suppliers, and other stakeholders.
• Bridge operations and support functions to guarantee smooth business performance.

• Ensure a best-in-class customer experience and service culture across all locations.
• Drive sales and operational KPIs, ensuring that guest satisfaction remains at the highest level.
• Implement and promote the company's customer service philosophy in daily operations.

• Leadership and oversight to managers and teams, with responsibility for a large workforce of over 180 employees.
• Identify, recruit, and develop talent, ensuring the right people are in the right positions.
• Coach and empower managers and teams, promoting a culture of performance and accountability.
• Foster transparent and effective communication across all units.

Your Profile :

• Proven leadership experience in multi-unit fast-food or system catering (or retail / hospitality with strong operational exposure).
• Completed training in hospitality, F&B, or retail management; further education is an asset.
• Process-oriented mindset with strong analytical and problem-solving skills.
• Customer- and quality-focused with a drive for operational excellence.
• Entrepreneurial, flexible, and resilient, with strong social and communication skills.
• Fluent in French and English; German is an advantage.

Job Info:

• Company: ALBEDIS - GENEVE
• Position: Head of Operations
• Work Location: Genf
• Country: CH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Head of Operations at the office Genf above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.